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Telephone (250) 635-7767

Fax (250) 635-7174

info@elfut.ca

Services

Electronic Futures is pleased to offer services that go above and beyond those found at your typical big-box outlets, at affordable rates.  Our technicians hold a wide variety of certifications from companies such as A+, Apple, Microsoft, Toshiba, and many others.


Services are available at our store, at your site, or even remotely over the internet.  We also offer Remote Monitoring & Support, Proactive Management, and Response Time SLA options (among many others) for our partnership Agreements.  Remote Monitoring and proactive support
These agreements may include direct access to enterprise support personnel and infrastructure that is dedicated to our OSA partners, outside of our standard retail channels and phone system, for improved efficiency, time-to-repair, knowledge management, call handling, and first-call resolution rate.

Electronic Futures can provide Software As A Service (SaaS), managed by us, and hosted in our Datacenter or yours!

A Sampling of Available Services Include:

  • Installation, Configuration, and Repair of Computer Servers, Workstations, Software, Networks and other Telecom equipment
  • Repair of Consumer Electronics Products (such as TV, IPAD, etc)
  • Contracted & sub-contracted Service Work (we hold a variety of large contracts for Northern BC)
  • Information Technology Governance & Management
  • Systems LifeCycle Management
  • Business Analysis
  • Architecture & Deployment Planning
  • Advanced Network Design/Build/Monitor/Maintain
  • Disaster Recovery Planning & Mitigation
  • Enterprise IT Administration & Support
  • Hosted Services - IaaS, SaaS, DaaS,BaaS - either in our DataCenter, or yours (provided it it under our management) - Have the benefit of Microsoft Server Infrastructure such as W2K12R2 or Exchange working for you without thousands of dollars in up-front traditional licensing!  Managed by our professionals, you can expect extreme value and reliability
  • OutTasking & OutSourcing for business (See Partnerships)
  • Process Modeling, Automation, and Optimization
  • Custom Software Development
  • Web Presence

Symantec Enterprise Service Provider

Running a business that has out-of-control IT spending and downtime?  Little in the way of documentation and procedures for your existing topologies and systems?  Electronic Futures can take you from chaos to enterprise-class IT, for far less than your typical big-box IT firms cost.  Check out our Partnerships page for more information. 

A+

MS 

telus           Cisco Select Certified Partner

Toshiba Authorized Service Center  Dell PartnerDirect RegisteredMillenium Micro Affiliated Member

 

Sumsung Authorized

Standard Shop Rates:

Minimum Shop Charge $ 35
Installation/Repair (our stores product)$ 65/hr
Installation/Repair (other stores product)$ 85/hr
Outside service calls $ 85/hr
Preferred Clients with Negotiated Contracts (in shop or on site)$ 65/hr

Parts used are billed out at fair market value, plus any applicable shipping / handling that may be incurred.

$5 will be charged to cover compressed air and other shop supplies used to clean, maintain, and facilitate repairs.

ServicePhoto

Travel time is based on $ 85 / hr and $ .35 /km to site and return from site.

ServiceVehicle

 

Acceptable Use Policy (AUP)

In accordance with our Code of Conduct, we operate within the law, and we only do business with individuals and organizations that share that same goal.  For this reason, use of our infrastructure and services is governed by our Accepable Use Policy.